Privacy Policy

1. Information We Collect

When you use FastSolve, we collect the following information:

• Question Content: The text of questions and answer options from educational platforms when you use FastSolve to get study assistance.
• Screenshots: When questions contain visual content (graphs, images, diagrams), we capture and process screenshots to provide accurate assistance.
• Account Information: Your email address when you create an account.
• Usage Data: The number of questions processed and your subscription plan status.
• Technical Data: Browser type, extension version, and error logs for debugging.

2. How We Use Your Information

We use the information we collect to:

• Process questions through AI models to generate explanations and answers
• Provide study assistance and educational support
• Track usage for free and pro plan limits
• Improve our service quality and fix bugs
• Communicate with you about your account and service updates

3. Information Sharing

We share information with:

• AI Providers: We send question content to AI model providers (such as OpenAI, Anthropic, and Google) to generate responses. These providers process data according to their own privacy policies.
• Service Providers: We use cloud infrastructure providers to host our services securely.

We do NOT:

• Sell your personal information to third parties
• Share your data with advertisers
• Use your question content for training AI models

We may disclose information if required by law or to protect our rights and safety.

4. Data Security

We implement appropriate security measures to protect your information:

• All data is encrypted in transit using HTTPS
• We use secure cloud infrastructure with access controls
• Authentication tokens are stored securely in your browser
• We regularly monitor for security vulnerabilities

5. Data Retention

• Question Data: Deleted within 90 days of processing
• Account Data: Retained until you delete your account
• Usage Logs: Retained for up to 180 days for debugging and service improvement
• Screenshots: Deleted immediately after processing

6. Your Rights

You have the right to:

• Access: Request a copy of your data by contacting support@fastsolve.app
• Deletion: Delete your account and all associated data at any time
• Opt-out: Uninstall the extension to stop all data collection
• Portability: Request your data in a portable format

7. Children's Privacy

FastSolve is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately at privacy@fastsolve.app.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of FastSolve after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

• Email: privacy@fastsolve.app
• Support: support@fastsolve.app